Are returns permitted? What are the conditions and time limit?
Products purchased can be returned or exchanged within five (5) days from the purchase date, subject to the conditions of this Section 13. here: http://www.xcite.com/conditions-of-use
Will I be refunded or given a store credit to buy something else from Xcite?
If I return the item, who pays for shipping the item back? Are there any other fees I need to pay to return the item?
How long will it take for me to get my refund from Xcite?
More info: http://www.xcite.com/conditions-of-use
What malfunctions or product problems do Xcite warranties cover?
Any failure or break down of Products: The Warranty does not cover repairs caused by misuse, improper installation, breakage, and spillage of liquids, and other repairs arranged outside the authorized service center Content, game software, ink and toys are excluded from our Warranty.
If there is something wrong in the product which is under warrantee, how long will it take Xcite to pick it up, fix it and deliver it back?
1 Year, Cooling systems (Freezers, Refrigerators, Window type Air-Conditions, Chest Freezers, Water Coolers) are covered in general for 5 years warranty for compressors only, However where labor charges, transportation, consumable materials are applicable, you should pay the same after the first year warranty coverage
Who pays for shipping back and re-delivering the item?
Can I return a product that has a malfunction and get my money back?
If an item I ordered turned out to be malfunctioning and Xcite doesn’t have any other in stock to replace it, what happens then?
Disclaimer: Pricena.com has gathered the above information either from the store contact directly or from the information published on the store's website. In some cases, the store policies and conditions may change without being fully reflected in the above information. We urge you to check the store's policies on the store website directly, using the links provided above, or to contact the store directly in case you have any questions.
The inforamtion is presented for reference only. Pricena.com is not held accountable in case store's policies were different than stated above or have changed, or in case the store did not abide with his stated policies. Please always follow up with the store directly.