Xcite online store reviews in Kuwait

Are returns permitted? What are the conditions and time limit?

Products purchased can be returned or exchanged within five (5) days from the purchase date, subject to the conditions of this Section 13. here: http://www.xcite.com/conditions-of-use

Will I be refunded or given a store credit to buy something else from Xcite?

If I return the item, who pays for shipping the item back? Are there any other fees I need to pay to return the item?

How long will it take for me to get my refund from Xcite?

More info: http://www.xcite.com/conditions-of-use

What malfunctions or product problems do Xcite warranties cover?

Any failure or break down of Products: The Warranty does not cover repairs caused by misuse, improper installation, breakage, and spillage of liquids, and other repairs arranged outside the authorized service center Content, game software, ink and toys are excluded from our Warranty.

If there is something wrong in the product which is under warrantee, how long will it take Xcite to pick it up, fix it and deliver it back?

1 Year, Cooling systems (Freezers, Refrigerators, Window type Air-Conditions, Chest Freezers, Water Coolers) are covered in general for 5 years warranty for compressors only, However where labor charges, transportation, consumable materials are applicable, you should pay the same after the first year warranty coverage

Who pays for shipping back and re-delivering the item?

Can I return a product that has a malfunction and get my money back?

If an item I ordered turned out to be malfunctioning and Xcite doesn’t have any other in stock to replace it, what happens then?