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Beraven online store reviews in Kuwait

2.0
2
1 review
20 Feb 2016
ab rocket twister
the item not delivered since 17/02/2016 although my order status was confirmed and i tried to contact you on 24347070 many times but no answer

Beraven General Info

Shipping Info
Free inside Kuwait for orders above 50 KD
Ships From
Kuwait
Contact Information

Beraven Return & Warranty Policies

Are returns permitted? What are the conditions and time limit?

Orders that get cancelled on the same day of ordering are refunded. Orders that get cancelled after the item gets dispatched or upon delivery (without opening the package), will be charged a 5 KD delivery charge. We will exchange items that are faulty upon inspection. However, items that are faulty to misuse or mishandling by the client, will not be exchanged. We will exchange items that are unused, in their original condition and packaging if the client wished to upgrade or cancel the order but the delivery charge will be deducted from the value of the item.


Will I be refunded or given a store credit to buy something else from Beraven?


If I return the item, who pays for shipping the item back? Are there any other fees I need to pay to return the item?


How long will it take for me to get my refund from Beraven?


More info: http://www.beraven.com/cancellationpolicy.aspx


What malfunctions or product problems do Beraven warranties cover?

Items that are under warrantee will have the warrantee card with the item when delivered. All information regarding warrantee will be mentioned in the item description. If you have any queries regarding the warrantee of a certain item, please contact us.


If there is something wrong in the product which is under warrantee, how long will it take Beraven to pick it up, fix it and deliver it back?


Who pays for shipping back and re-delivering the item?


Can I return a product that has a malfunction and get my money back?


If an item I ordered turned out to be malfunctioning and Beraven doesn’t have any other in stock to replace it, what happens then?



Disclaimer: Pricena.com has gathered the above information either from the store contact directly or from the information published on the store's website. In some cases, the store policies and conditions may change without being fully reflected in the above information. We urge you to check the store's policies on the store website directly, using the links provided above, or to contact the store directly in case you have any questions.

The inforamtion is presented for reference only. Pricena.com is not held accountable in case store's policies were different than stated above or have changed, or in case the store did not abide with his stated policies. Please always follow up with the store directly.